Keeping your data safe

Protecting your data has always been a priority for us, so we would like to tell you how we will be handling your data going forward.

What do you do with my data? The protection of your personal data is a priority for EuroCaps. We will use your information for contractual purposes in:

  • Providing quotes and information as requested;
  • Providing our services to you as required by the contractual arrangement between you and us;
  • Contacting you by mail and email about your account with invoices, balances and other important information about your account.

We also aim to offer you a better standard of service by using your personal data for the following legitimate interests of our business:

  • Telling you by e mail about products, trends, news and market information which we think will be relevant to you;

How do you protect it? We look after your personal information at all times by using appropriate security and technical controls. Anyone who works with us handling your data has to comply with   strict standards of European data protection law. All our people are trained to respect your data.

How long will you hold it? Where we are using your data to send you marketing information we will hold it for 3 years. We are obliged by law to hold your account information (such as your name, address and transaction details) for 7 years.

What do you hold? In most cases, we will only hold information that we need in order to provide you with the services you receive from us, such as your name, address, contact details and other important facts you tell us about how we provide the service to you. You can ask us at any time what information we hold about you; just drop us a line at the address below.

Who will you give it to? We will not sell or distribute your personal information to anyone else unless we have your permission or are required by law to a person authorised to obtain data under specific legislation.

I don’t want any more marketing. If you do not want to receive any more marketing material from us, just contact using the details below and we will stop immediately. We will still hold your information where we are legally obliged to do so. You can also ask us to stop using your information or erase your personal information from our systems as long as we do not have to keep it for legal reasons.

I want to know more: Please contact us if you would like any of the following: what information is being processed; a copy of information that is being processed; correction of information being processed; deletion of information held on you (commonly known as the right to be forgotten); to restrict processing; to request your data be handed over to someone else; object to the processing of your information.

More details about our approach to data protection are at

Who are you? We are EuroCaps Ltd.

How can I contact you? E-mail us at; call us on +44 (0)1495 308900 or write to us at EuroCaps Ltd, Crown Business Park, Tredegar. NP22 4EF. UK. It is always good to hear from you.

Still not happy? We will always try to resolve your concerns. In the unlikely event that you are still concerned, you can contact ICO.